As of Monday, we are very proud to announce the arrival of our Big Assist Team. The team are solely dedicated to providing excellent after-sale customer service to all of our customers.
We aim to eliminate any doubts that our customers may have in relation to post-sale customer care and fill them with confidence when purchasing from us. In order to make sure we provide the best after-sale customer service, the Big Assist team aim to respond to all customers motoring queries within 24 to 72 hours.
Peter Waddell; the owner of the Big Motoring World Group, believes that the investment in a dedicated customer service team for after-sales will finally “put any misconceptions” about our non-existent customer service “to bed once and for all!” saying:
“I hope this investment in a customer-focused after-sales team will dispel the myth that Big Motoring World has no after-sale customer service. Our team has worked tirelessly over the years to build a one-stop-shop for motorists looking to buy and service premium vehicles. During this time we’ve upped our game to guarantee an unbeatable level of after-sale services and this brand-new dedicated team will just go to extenuate that further.”
Our new 24 hour Service Centre; based in Snodland, where you can drop your car off one day and collect the next will also play home to the Big Assist Team. All customers have to do is email firstname.lastname@example.org or call 01634 248 648 to speak to a member of our team directly.
We hope to see you soon!